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Make clients fall in love with you

Love is in the air as Valentine’s Day is fast approaching! And you know what love does? It makes people take action! So what better time than right now to love on your clients and move them to action, as in booking with you. The same concepts that make us fall in love with each other can be used for our businesses too!

Like I talked about in last week’s episode, you need to create that deep emotional connection. So if you missed it, check that out. I talked all about how clients who feel emotionally invested in you, will come back for more and will be your biggest cheerleaders.

Just like any relationship, the more you show that you add something valuable to their life, the more they’ll want you.

You also need that spark. Something that sizzles and entices. You can do this as a business by not becoming comfortable or stagnant. Always be demonstrating to old and new clients alike that you love what you do and you’re an expert at it.

If you’re loyal to your customers, they’ll be loyal to you. For your clients, when you make a promise – keep it. If something goes wrong and doesn’t meet their expectations, make it right and make sure they’re 100% satisfied. Like I mentioned last week, customer satisfaction goes along way in building healthy, emotional connections with your clients.

Make clients love you | Launch Your Biz

Add in a little surprise and mystery. Have you ever been surprised with flowers or a card? Do the same for your clients! Send a “thank you” card or client gift package. I can guarantee they won’t forget it and will be talking about with friends and coworkers.

And lastly, instead of asking what’s in it for you, keep their best interests at the forefront. When you start thinking about your clients from a “how can I support you?” mindset, you’ll be amazed at how much they love you.

Grab this month’s FREEBIE, all about creating the ultimate client experience by clicking right here.

And until next time, stay Wild!

xoxo – Emily

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Client Love

I can't thank ... Emily enough for giving me the tools and the courage to take my side hustle from...

Rebecca

Poppie Studios
2019-03-24T10:24:21-04:00

Rebecca

I can't thank ... Emily enough for giving me the tools and the courage to take my side hustle from hobby to full time. I still have a ways to go, but now I have measurable goals and the know-how to see them through. Thank you ... for talking me through my fears, inspiring me to push myself, and leading by example.

The way she captured the natural light and the local scenery really made our pictures distinct. Not only is she...

Kelley

Poppie Studios
2019-03-24T10:31:44-04:00

Kelley

The way she captured the natural light and the local scenery really made our pictures distinct. Not only is she good at what she does, but she’s also hilarious and makes the whole experience fun!

Emily is amazing. She was not only so professional, but just a really fun person to work with. I’m not...

Cheyenne

Poppie Studios
2019-03-24T10:33:20-04:00

Cheyenne

Emily is amazing. She was not only so professional, but just a really fun person to work with. I’m not really the picture taking type, but I never once felt awkward or staged... She really will try and help you and make it as easy as possible to create memories that last. I highly recommend her if you want someone who genuinely cares about your special day.

I came to Emily for help with a website logo and she did an amazing job! Not only was she...

Luke

Poppie Studios
2019-03-24T10:35:00-04:00

Luke

I came to Emily for help with a website logo and she did an amazing job! Not only was she extremely patient with me, but she really made an effort to understand what I was looking for and she went above and beyond to come up with a great logo. I highly recommend her!

Amazing designer. Extremely helpful with all aspects of marketing & Building a strong brand.

Michael

Poppie Studios
2019-03-24T10:35:51-04:00

Michael

Amazing designer. Extremely helpful with all aspects of marketing & Building a strong brand.